1. Privacy Policy

RealBid.in values the privacy of every user who visits our site. Our well-defined Privacy Policy gives a broad outline about the collection and usage of client information.

  1. Collection of Information

As you visit our site, we only collect the personal information that you provide us while registration and selection of various services available on our site. Further the personal information you provide us while sending emails or participating in surveys conducted by RealBid, remains in our records. We do not extract any piece of information via internet tags. Moreover, we make a point to strictly adhere to the policy of not tracking your web activities through unfair means.

  1. Registration

One can use RealBid without submitting one's personal information. But in case you decide to access our services, you are required to fill a registration form. The information you provide in the registration form will be used to answer your queries or in the event of dissemination of any information related to your account. Further, your personal information will be used to send you any intimation via email or to inform you about any promotional offer that we think may be of interest to you.

We may make use of your personal information in the event-

  • -To settle any disputes arising

  • -To improve the quality of our services through your valuable feedback

  • -To inform you about new products and services added in our service caboodle

  • -To ensure customer support

  1. Alterations in Personal Data

You can always change or modify your personal information by logging on to our site. Further, you have the discretion to access or review your information. In some cases you are required to contact our customer support executive to make a change in your information. In the event of inaccurate or insufficient information, you are requested to update it immediately.

  1. Disclosure of your Information

We may share your personal information with third parties in the following cases-

-Law enforcements

-Govt officials

-Parties assisting our business operations

-Other business entities acquired by us

We make sure that we do not disclose your personal information for any fraudulent activity. Your information will be disclosed only to comply with legal requirements and in the events specifically mentioned in the Privacy Policy.

  2. Deleting Your Account

On receiving your request, we make a point to delete your account at the earliest possible. Also, we remove your personal information as per the applicable law. But we do retain some of your personal information for the activities like collecting unpaid dues, preventing frauds, making investigations and resolving disputes.

Moreover, you have discretion to deactivate your account at any point of time. All you need to do is send us an email from my account section of your RealBid account. It is to notify that no bid credits will be refunded from your account in the event of closure of the account. It will take minimum 4-5 business days for the complete removal of your information from our records.

  1. Protection from Web Crawlers or Spam

We ensure you that your email address will only be used with your expressed consent and that too only for the purposes specified in the terms of use. Further, it is our duty to protect your email address from web spiders and crawlers to the maximum possible extent. Moreover, we do not resort to cheap practices like selling or renting your e-mail address to third parties. If you have valid grounds to prove that your email address has been recorded in either of the ways, please bring it to our notice.

  1. The Use of Cookies on our Website

RealBid uses “cookies”. These are the files stored on your computer that are required to customize your online experience. If you don't want such files, you can reset your browser to reject cookies. All browsers provide instructions on how to reject cookies in the 'Help' section. As you reject our cookie, you might find certain functions not functioning properly but cookie is not mandatory for the site to function productively.

  1. Security Measures

We ensure complete safety of our client's account. The client profile is password protected. Make sure you not disclose your password to anyone. You are requested to log out of your account when you leave the site. Our comprehensive security measures protect your information against unauthorised activities.

  1. Privacy Policy Amendments

RealBid reserves all the rights to change/modify Privacy Policy as and when required. The amended terms will be posted on the site for the user's knowledge. The changed terms will come into effect immediately once they are posted on the site.